Terms and Conditions
Last Updated: May 18, 2023
Thank you for using StowHere!
You acknowledge and agree that you are subject to the following terms and conditions, as well as our , which also governs your use of the Site, and is incorporated by reference. These Terms and Conditions with the shall be referred to as the “
“ and are a binding legal agreement between you and StowHere Inc. that govern your use of the websites, applications, and other offerings (“Site”) from /StowHere!/ (collectively, the “ ”). When used in these Terms, “ ” “ ,” “ ,” “ ,” or “ ” refers to the StowHere! with whom you are contracting. The term “ “ refers to the user visiting the Site, listing a Storage Space, and/or requesting a reservation on this Site, or our customer service agents.
Please read these Terms carefully, as they contain important information about limitations of liability and resolution of disputes through arbitration rather than court. If you do not fully agree to these Terms and any other terms and conditions posted or linked to any Site, you are not authorized to access or otherwise use the Site. You are not authorized to use this Site unless you are at least 18 years of age and able to enter into legally binding contracts. We do not knowingly collect the information of anyone under the age of 18. Under these Terms, “
“ or “ “ of the Site specifically includes any direct or indirect access or use of the Site or any cached version of the Site and any direct or indirect access or use of any information or content on the Site, regardless of how obtained and the term “ “ includes, without limitation, any cached version thereof.
The StowHere! Platform offers an online venue that enables users (“
We are not a party to any rental or other agreement between users. As the provider of the StowHere! Platform, StowHere! does not own, control, offer or manage any Listings or Storage Rentals. StowHere! is not a party to the contracts concluded directly between Owners and Renters, nor is StowHere! a real estate broker or insurer. StowHere! is not acting as an agent in any capacity for any Member, except as specified in the ”) to publish, offer, search for, and book services. Members who publish and offer services are “ ” and Members who search for, book, or use services are “ .” Owners offer storage (“ ”) for Stored Items, garage bays with tools and equipment (“ ”), and each Rental Service offers, a listing (“ ”). The term “Stored Items” refers to property of the Renter that are stored in the Owner’s Storage Space.(“
We maintain other terms and policies that supplement these Terms like our , which describes our collection and use of personal data, and our , which govern any payment services provided to Members by the StowHere! payment entities (“
Members further agree that they are responsible for and agree to abide by all laws, rules, ordinances, or regulations applicable to the listing of their Storage Spaces and the conduct of their rental business, including but not limited to any and all laws, rules, ordinances, regulations or other requirements relating to taxes, credit cards, data and privacy, permits or license requirements, zoning ordinances, safety compliance and compliance with all anti-discrimination, as applicable. Please be aware that, even though we are not a party to any rental transaction and assume no liability for legal or regulatory compliance pertaining to rental units listed on the Site, there may be circumstances where we are nevertheless legally obligated (as we may determine in our sole discretion) to provide information relating to your listing in order to comply with requests from governmental bodies in relation to investigations, litigation or administrative proceedings, and we may choose to comply with such obligations in our sole discretion.
We cannot, and do not assume any responsibility for, the confirmation of each Member’s purported identity. We encourage you to communicate directly with the Renter or Owner through the tools available on the Site, though even this does not assure you of the identity of the person with which you are communicating. We further encourage you to take other reasonable measures to assure yourself of the other Member’s identity, Storage Space and relevant details of your booking or proposed booking.
You agree to (i) keep your password and online ID for both your account with us and your email account secure and strictly confidential, providing it only to authorized users of your accounts, (ii) instruct each person to whom you give your online ID and password that he or she is not to disclose it to any unauthorized person, (iii) notify us immediately and select a new online ID and password if you believe your password for either your account with us or your email account may have become known to an unauthorized person, and (iv) notify us immediately if you are contacted by anyone requesting your online ID and password. Further, if we suspect any unauthorized access to your account, upon our request, you agree to promptly change your ID and password and take any other related action as we may reasonably request.
We discourage you from giving anyone access to your online ID and password for your account with us and your email account. However, if you do give someone your online ID and online password, or if you fail to adequately safeguard such information, you are responsible for any and all transactions that the person performs while using your account with us and/or your email account, even those transactions that are fraudulent or that you did not intend or want performed.
. You can search for Storage Rentals by using criteria like the type, location, required dates, and number of units of Storage Spaces or Work Bays. You can also use filters to refine your search results. Search results are based on their relevance to your search and other criteria. Relevance considers factors like price, availability, Reviews, customer service, popularity, and saved Listings, Owner requirements (e.g. minimum or maximum days), and more. Any part of an actual or potential transaction between a Renter and a Owner, including the quality, condition, safety or legality of the units advertised, the truth or accuracy of the listings (including the content thereof or any review relating to any Renter or Storage Space/Work Bay), the ability of Owners to rent Storage or the ability of Renters to contract for units are solely the responsibility of each user. You acknowledge and agree that you may be required to enter into one or more separate agreements, waivers or terms and conditions before making a booking or purchasing a product or service and StowHere! or one of its affiliates may place additional restrictions on your booking or service.
. When you book a Listing, you are agreeing to pay all charges for your booking including the Listing price, applicable fees like StowHere!’s service fees, commissions, taxes, and any other items identified during checkout (collectively, “”). You are also agreeing that Payment Services may charge and collect any identified during checkout. When you receive the booking confirmation, a contract for Storage Rentals (sometimes called a reservation in these Terms) is formed directly between you and the Owner. The cancellation policy and any other rules, standards, policies, or requirements identified in the Listing or during checkout form part of your contract with the Owner. Be aware that some Owners
. A Storage Space reservation is a limited license to enter, occupy, and use the Storage Space. The Owner retains the right to re-enter the Storage Space during your occupancy, to the extent: (i) it is reasonably necessary, (ii) permitted by your contract with the Owner, and (iii) consistent with applicable law. If you occupy the space past the agreed-upon end date, the Owner has the right to make you vacate in a manner consistent with applicable law, including by imposing reasonable overstay penalties. The standard checkout time is 5:00 pm local time on the end date unless a variance has been agreed upon with the Owner during the booking process.
. Work Bay Rentals give Renters the opportunity to utilize an auto garage space which may or may not include special tools and automotive equipment needed for mechanical repairs and/or modifications. StowHere! Work Bay Rentals provide the opportunity for Owners to rent such facilities to Renters. You are responsible for confirming that you possess the proficiency, fitness, or other requirements needed to perform such mechanical repairs. You are responsible for enquiring with the Owner of any special equipment which might be required to perform your tasks prior the booking of a Work Bay. Except where expressly authorized, you may not allow any person to participate with you within a Owner’s Work Bay unless they are explicitly identified and agreed upon during the booking process.
. In general, if as a Renter you cancel a reservation, the amount refunded to you is determined by the Owner’s cancellation policy that applies to that reservation. But, in certain situations, other policies take precedence and determine what amount is refunded to you. If the Owner cancels, you may be eligible for rebooking assistance or a full refund.
. Renters and Owners are responsible for any booking modifications they agree to make via the StowHere! Platform or direct StowHere! customer service to make on their behalf (“
If a Renter does not vacate by the end of the agreed-upon booking period, the Owner (at the Owner’s sole discretion) has the right to force vacate the Renter in a manner consistent with applicable law and/or assess to the Renter penalties of up to 1.5 times the current daily price for each day after the originally booked duration of the Storage Space.
Renter agrees that any property left by the Renter after a booking period has ended, is canceled, or is terminated (the “End Date”), after a period of 60 days past the End Date shall be deemed abandoned, and Renter relinquishes all rights to such property. StowHere! and/or Owner may remove and/or dispose (including through a sale) of any items left or abandoned in the Storage Space by Renter. Renter shall be responsible for paying all costs incurred by StowHere! and/or Owner in removing or disposing of such property. Renter waives and releases any and all claims or actions against StowHere! and Owner for removing or disposing of abandoned property.
. You are responsible and liable for your own acts and omissions and are also responsible for the acts and omissions of anyone you invite to join or provide access to any Storage Space. For example, this means: (i) you are responsible for leaving a Storage Space (and related personal property) in the condition it was in when you arrived, and (ii) you must act with integrity, treat others with respect, and comply with applicable laws at all times. If you are booking for an additional renter who is a minor or if you bring a minor to a Work Bay, you must be legally authorized to act on behalf of the minor and you are solely responsible for the supervision of that minor.
. As the Owner, StowHere! offers you the opportunity to share your Storage Space, Work Bay, or other Rental Service with our community of Renters – and earn money doing it. It’s easy to create a Listing and you are in control of how you list – set your price, availability, and rules for each Listing.
. When you accept a booking request, or receive a booking confirmation through the StowHere! Platform, you are entering into a contract directly with the Renter and are responsible for delivering your Rental Service under the terms and at the price specified in your Listing. You are also agreeing to pay applicable fees like StowHere!’s service and commission fee (and applicable taxes) for each booking. Payment Services will deduct amounts you owe from your payout. Any terms, policies or conditions that you include in any supplemental contract with Renters must: (i) be consistent with these Terms, our Policies, and the information provided in your Listing, and (ii) be prominently disclosed in your Listing description.
. Your relationship with StowHere! is that of an independent individual or entity and not an employee, agent, joint venturer, or partner of StowHere!, except that Payment Services acts as a payment collection agent as described in the . StowHere! does not direct or control your Rental Service, and you agree that you have complete discretion whether and when to provide Storage Rentals and Work Bay Rentals, and at what price and on what terms to offer them.
. The StowHere! Platform provides tools that make it easy for you to set up and manage a Listing. Your Listing must include complete and accurate information about your Rental Service, your price, other charges like cleaning fees, security deposits, and any rules or requirements that apply to your Renters or Listing. You are responsible for keeping your Listing information (including calendar availability) and content (like photos) up-to-date and authentic at all times. Users are solely responsible for obtaining appropriate insurance for your Storage Rentals and Work Bay Rentals and suggest you carefully review policy terms and conditions including coverage details and exclusions. You may only maintain one Listing per Storage Space but may have multiple Listings for a single property if it has multiple Storage possibilities. In addition, if we become aware of or receive a complaint or a series of complaints from any user or other third party regarding a Owner’s listing or rental practices that, in our sole discretion, warrants the immediate removal of such member’s listing from the Site (for example, and without limitation, if a Owner double-books a property for multiple Renters on the same date, or engages in any practice that, in our sole discretion, would be considered deceptive, unfair or improper within the storage and garage/shop industry or in an online marketplace engaging in the sharing economy, if we determine or suspect that the Owner’s payment-related practices or procedures are not secure, legal or otherwise proper, or if we receive a complaint that any listing’s content infringes on the rights of a third party), then we may immediately terminate such Owner’s listing(s) or subscription(s) without notice to the Owner and without refund. We assume no duty to investigate complaints. Finally, if any member is abusive or offensive to any employee or representative of the StowHere!, we reserve the right to terminate such Owner’s listing(s) or subscription(s) immediately without refund.
. You are responsible for understanding and complying with any laws, rules, regulations, and contracts with third parties that apply to your Listings, Storage Rentals, and Work Bay Rentals. For example: Some landlords and leases, or homeowner and condominium association rules, restrict parking, vehicle storage, or prohibit subletting, short-term rentals and/or longer-term occupancies. Some cities have zoning or other laws that restrict vehicle parking. In some places, the Storage Rentals you want to offer may be prohibited altogether. Some jurisdictions have laws that create tenancy rights for Renters and additional obligations for Owners. Check your local rules to learn what rules apply to the Storage Rentals and Work Bay Rentals you plan to offer. Information we provide regarding legal requirements is for informational purposes only and you should independently confirm your obligations.
As a Owner you will receive and use Renters personal information to manage your reservations and deliver your Rental Service. Please remember that you are responsible for complying with applicable privacy laws when you handle and process personal information. You should only use personal information you receive through the StowHere! Platform as necessary to manage your reservations and deliver your Rental Service. You may not encourage or require Renters to: open an account, leave a review, or otherwise interact, with a third-party website, application or service before, during or after a reservation, unless authorized by StowHere!.
If you have questions about how local laws apply you should always seek legal advice.
. The ranking of Listings in search results on the StowHere! Platform depends on a variety of factors, including these main parameters:
§ Renter search parameters (e.g. number of Renters, time and duration of the trip, price range),
§ Listing characteristics (e.g. price, calendar availability, number and quality of images, Reviews, type of Rental Service, Owner status, age of the Listing, average Renter popularity),
§ Renter booking experience (e.g. customer service and cancellation history of the Owner, ease of booking),
§ Owner requirements (e.g. minimum or maximum days, booking cut-off time), and
§ Renter preferences (e.g. previous trips, saved Listings, location from where the Renter is searching).
Search results may appear different on our mobile application than they appear on our website. StowHere! may allow Owners to promote their Listings in search or elsewhere on the StowHere! Platform by paying an additional fee.
. You are responsible and liable for your own acts and omissions and are also responsible for the acts and omissions of anyone you allow to participate in providing your Storage Rentals and Work Bay Rentals. You are responsible for setting your price and establishing rules and requirements for your Listing. You must describe any and all fees and charges in your Listing description and may not collect any additional fees or charges outside the StowHere! Platform. Do not encourage Renters to create third-party accounts, submit reviews, provide their contact information, or take other actions outside the StowHere! Platform.
. If you work with and/or owner as part of a business, or other organization, the entity and each individual who participates in providing Storage Rentals and Work Bays is responsible and liable as a Owner under these Terms. If you accept terms or enter into contracts, you represent and warrant that you are authorized to enter into contracts for and bind your business or other organization, and that each entity you use is in good standing under the laws of the place where it is established. If you perform other functions, you represent and warrant that you are authorized to perform those functions.
. In general, if a Renter cancels a reservation, the amount paid to you is determined by the cancellation policy that applies to that reservation. As a Owner, you should not cancel on a Renter without a valid reason. If you cancel on a Renter without such a valid reason, we may impose a cancellation fee and other consequences. If a Renter receives a refund after you have already been paid, or the amount of the refund and other costs incurred by StowHere! exceeds your payout, StowHere! may recover that amount from you, including by offsetting the refund against your future payouts. If we reasonably expect to provide a refund to a Renter, we may delay release of any payout for that reservation until a refund decision is made.
. Owners and Renters are responsible for any Booking Modifications they agree to make via the StowHere! Platform or direct StowHere! customer service to make on their behalf, and agree to pay any additional amounts, fees or taxes associated with a Booking Modification.
Owner Taxes. As a owner, you are responsible for determining and fulfilling your obligations under applicable laws to report, collect, remit, or include in your price any applicable taxes, occupancy taxes, or income (“Taxes“).
. In jurisdictions where StowHere! facilitates the collection and/or remittance of Taxes on behalf of Owners, you instruct and authorize StowHere! to collect Taxes on your behalf, and/or to remit such Taxes to the relevant Tax authority. Any Taxes that are collected and/or remitted by StowHere! are identified to Members on their transaction records, as applicable. StowHere! may seek additional amounts from Owners (including by deducting such amounts from future payouts) in the event that the Taxes collected and/or remitted are insufficient to fully discharge that Owners’ tax obligations, and you agree that your sole remedy for Taxes collected by StowHere! is a refund from the applicable Tax authority. You acknowledge and agree that we retain the right, with prior notice to affected Owners, to cease the collection and remittance of Taxes in any jurisdiction for any reason.
. In certain jurisdictions, Tax regulations may require that we collect and/or report Tax information about you, or withhold Taxes from payouts to you, or both. If you fail to provide us with documentation that we determine to be sufficient to support any such obligation to withhold Taxes from payouts to you, we may withhold payouts up to the amount as required by law, until sufficient documentation is provided. You agree that StowHere! may issue on your behalf invoices or similar documentation for TAXES, consumption or other Taxes for your Storage Rentals or Work Bays to facilitate accurate tax reporting by you, our Renters, and/or their organizations.
After each Rental Service, Renters and Owners will have an opportunity to review each other. Your Review must be accurate and may not contain any discriminatory, offensive, defamatory, or other language. Reviews are not verified by StowHere! for accuracy and may be incorrect or misleading.
Parts of the StowHere! Platform enable you to provide feedback, text, photos, audio, video, information, and other content (collectively, “”). By providing Content, in whatever form and through whatever means, you grant StowHere! a non-exclusive, worldwide, royalty-free, irrevocable, perpetual, sub-licensable and transferable license to copy, modify, prepare derivative works of, distribute, publish and otherwise exploit, that Content, without limitation. If Content includes personal information, our describes how we use that personal information. You are solely responsible for all Content that you provide and warrant that you either own it or are authorized to grant StowHere! the rights described in these Terms. You are responsible and liable if any of your Content violates or infringes the intellectual property or privacy rights of any third party. Discriminatory, obscene, harassing, deceptive, violent, and illegal content is prohibited.
StowHere! may charge fees (and applicable Taxes) to Owners and Renters for use of the StowHere! Platform. We charge a service fee payable by renters who book a Storage Space or Work Bay and a commission fee for the rental of the listing. The service and commission fees cover the use of the Site, including such features as user support, and is calculated as a variable percentage of the total reservation amount (which may or may not include additional fees, taxes and damage deposits). Depending on the laws of the jurisdiction of the renter and/or member, taxes may be charged on top of the service fee and commission fees. The exact service fee (and any taxes, if applicable) charged will be displayed to renters at the time of booking. The service and commission fee plus applicable taxes will be charged after both the renter and member accept the reservation. The service fee and commission fee will only be refunded in the event a renter is entitled to a refund of the entire rental amount under the terms of the cancellation policy presented in the listing. Any taxes alleged to be owed by any taxing authority on the service and commission fee are the responsibility of StowHere! and members have no responsibility for any such claimed tax liability. Members agree not to encourage or advise a renter to avoid or circumvent the service and commission fee charged by StowHere!.
Except as otherwise provided on the StowHere! Platform, service and commissions fees are non-refundable. StowHere! reserves the right to change the service and commission fees at any time and will provide Members notice of any fee changes before they become effective. Fee changes will not affect bookings made prior to the effective date of the fee change.
You must follow these rules and must not help or induce others to break or circumvent these rules.
§ Do not lie, misrepresent something or someone, or pretend to be someone else
§ Act with integrity and treat others with respect
§ Be polite and respectful when you communicate or interact with others
§ Do not discriminate against or harass others
§ Do not scrape, hack, reverse engineer, compromise or impair the StowHere! Platform
§ Do not use bots, crawlers, scrapers, or other automated means to access or collect data or other content from or otherwise interact with the StowHere! Platform
§ Do not hack, avoid, remove, impair, or otherwise attempt to circumvent any security or technological measure used to protect the StowHere! Platform or Content
§ Do not decipher, decompile, disassemble, or reverse engineer any of the software or hardware used to provide the StowHere! Platform
§ Do not take any action that could damage or adversely affect the performance or proper functioning of the StowHere! Platform
§ Only use the StowHere! Platform as authorized by these Terms
§ You may only use another Member’s personal information as necessary to facilitate a transaction using the StowHere! Platform as authorized by these Terms
§ Do not use the StowHere! Platform, our messaging tools, or Members’ personal information to send commercial messages without the recipient’s express consent
§ You may use Content made available through the StowHere! Platform solely as necessary to enable your use of the StowHere! Platform as a Renter or Owner.
§ Do not use Content unless you have permission from the Content owner or the use is authorized by us in these Terms or another agreement you have with us
§ Do not request, make, or accept a booking or any payment outside of the StowHere! Platform to avoid paying fees, taxes or for any other reason
§ Do not require or encourage Renters to open an account, leave a review, complete a survey, or otherwise interact, with a third-party website, application or service before, during or after a reservation, unless authorized by StowHere!
§ Do not engage in any practices that are intended to manipulate our search algorithm
§ Do not book Storage or Work Bay Rentals unless you are actually using the Storage or Work Bay Rentals
§ Do not use, copy, display, mirror or frame the StowHere! Platform, any Content, any StowHere! branding, or any page layout or design without our consent
§ Honor your legal obligations
§ Understand and follow the laws that apply to you, including privacy, and data protection
§ If you provide us with someone else’s personal information, you: (i) must do so in compliance with applicable law, (ii) must be authorized to do so, and (iii) authorize us to process that information under our
§ Do not use the name, logo, branding, or trademarks of StowHere! or others without permission
§ Do not use or register any domain name, social media handle, trade name, trademark, branding, logo, or other source identifier that may be confused with StowHere! branding
§ Do not offer Storage or Work Bay Rentals that violate the laws or agreements that apply to you.
. If you believe that a Member, Listing or Content poses an imminent risk of harm to a person or property, you should immediately contact local authorities before contacting StowHere!. In addition, if you believe that a Member, Listing or Content impacts safety, security, fairness, authenticity, or reliability, you should report your concerns to us at StowHere!. If you reported an issue to local authorities, StowHere! may request a copy of that report. Except as required by law, you agree that we are not obligated to take action in response to any report.
. We respect the intellectual property rights of others, and StowHere! does not permit, condone or tolerate the posting of any content on the Site that infringes any person’s copyright. StowHere! will terminate, in appropriate circumstances, a member or listing who is the source of repeat infringement of copyright.
. The agreement between you and StowHere! reflected by these Terms is effective when you access the StowHere! Platform (for example to create an account) and remains in effect until either you or we terminate the agreement in accordance with these Terms.
. You may terminate this agreement at any time by sending us an or by deleting your account. StowHere! may terminate this agreement and your account for any reason by giving you 30 days’ notice via email or using any other contact information you have provided for your account. StowHere! may also terminate this agreement immediately and without notice and stop providing access to the StowHere! Platform if you breach these Terms, you violate our Policies, you violate applicable laws, or we reasonably believe termination is necessary to protect StowHere!, its Members, or third parties. If your account has been inactive for more than one year, we may terminate your account without prior notice.
If, in our sole discretion, any Member submits unsuitable material to our Site or into our database, is not abiding by local regulations and is creating a nuisance in its community, misuses the Site or our online system or is in material breach of these Terms, we reserve the right to limit the Member’s use of the Site.
. If you are a Owner and terminate your StowHere! account, any confirmed booking(s) will be automatically cancelled, and your Renters will receive a full refund. If you terminate your account as a Renter, any confirmed booking(s) will be automatically cancelled, and any refund will depend upon the terms of the reservation’s cancellation policy. When this agreement has been terminated, you are not entitled to a restoration of your account or any of your Content. If your access to or use of the StowHere! Platform has been limited, or your StowHere! account has been suspended, or this agreement has been terminated by us, you may not register a new account or access or use the StowHere! Platform through an account of another Member.
Parts of these Terms that by their nature survive termination, will survive termination of this agreement. This version of the Terms became effective on the date set forth above and this version amends the version effective before such date. We reserve the right, in our sole discretion, to amend these Terms, in whole or in part, at any time. Notification of any amendment will be posted on the Site by the indication of the last amendment date at the top of these Terms and will be effective immediately. When members renew subscriptions, the terms in effect at the time of renewal will govern, provided that such terms may change as described above.
If a Member provides evidence that another Member damaged their real or personal property (“”), the complaining Member can escalate a Damage Claim to StowHere!. The other Member will be given an opportunity to respond. If the responding Member agrees to pay, or StowHere! determines in its sole discretion that they are responsible for the Damage Claim, StowHere! will collect any sums required to cover the Damage Claim from the responding Member’s (if applicable). Unless as otherwise indicated below, Owners are responsible for damages to Renter’s property which are caused by the Owner (or as a result of gross negligence on the part of the Owner) while in the Owners’ possession. Owners are encouraged to account, via their owns means, the state of the Renter’s property upon move-in. Renters agree to indemnify Owner for all damage caused to the property of the Owner by a Stored Item. This includes, but is not limited to, damage caused as a result of improperly Stored Items, modified Stored Items, or additional items which are attached by the Renter to a Stored Item.
StowHere! encourages both Owners and Renters to carry insurance and exercise precautions to prevent and account for theft. Except in the case of gross negligence on the part of the Owner, the Owner is not responsible for Renter’s property that is lost or damaged due to theft or attempted theft. Should theft of a Renter’s property occur, StowHere! recommends that local law enforcement become involved and police reports are filed according to local jurisdictions.
All Members agree that StowHere! may seek to recover from you under any insurance policies you maintain and that StowHere! may also pursue against you any remedies it may have available under applicable law. You agree to cooperate in good faith, and provide any information StowHere! requests, execute documents, and take further reasonable action, in connection with Damage Claims, Member complaints, claims under insurance policies, or other claims related to your provision or use of Storage Rentals or Work Bay Rentals.
StowHere! and Owner members are indemnified of any damage or loss to a Renter’s property resulting from any act of God, war, civil commotion, terrorism, fire, flood, tornado, hail, ice, snow, earthquake, or any other natural disaster, or any other cause beyond reasonable control, and that All Members hold each other harmless for further performance of any obligations or further service under this agreement.
We work hard to ensure our Members have great experiences using StowHere!; however, we do not and cannot control the conduct of Renters and Owners. You acknowledge that StowHere! has the right, but does not have any obligation, to monitor the use of the StowHere! Platform and verify information provided by our Members. For example, we may review, disable access to, remove, or edit Content to:
§ operate, secure and improve the StowHere! Platform (including for fraud prevention, risk assessment, investigation and customer support purposes)
§ ensure Members’ compliance with these Terms
§ comply with applicable law or the order or requirement of a court, law enforcement or other administrative agency or governmental body
§ address Content that we determine is harmful or objectionable
§ take actions set out in these Terms; and
§ maintain and enforce any quality or eligibility criteria, including by removing Listings that don’t meet quality and eligibility criteria.
Members acknowledge and agree that StowHere! administers its policies and standards, including decisions about whether and how to apply them to a particular situation, at its sole discretion. Members agree to cooperate with and assist StowHere! in good faith, and to provide StowHere! with such information and take such actions as may be reasonably requested by StowHere! with respect to any investigation undertaken by StowHere! regarding the use or abuse of the StowHere! Platform. StowHere! is not acting as an agent for any Member except for where StowHere! acts as a collection agent as provided in the . In no event will StowHere! be held liable or responsible for damage of any kind of one Member to another, whether that be damage to the property of a Renter or to a Owner. StowHere! provides the Damage Claims process as outlined above as a service for assisting in resolving conflicts, but in no way does this make StowHere! a party to or liable for such claims.
You represent and warrant that you are not a person or entity forbidden from using the StowHere! Platform under the laws of the United States, your place of residence, or any other applicable jurisdiction. You must provide authentic, current, and complete information during registration and keep your account information accurate and up to date.
These Terms will be interpreted in accordance with the laws of the State of Texas, without regard to conflict-of-law provisions. Judicial proceedings must be brought in state or federal court in Austin, Texas, unless we both agree to some other location. You and we both consent to venue and personal jurisdiction in Austin, Texas.
. StowHere! is committed to participating in a consumer-friendly dispute resolution process. Beyond informal negotiation directly with StowHere!’s customer service, except you may assert Claims on an individual basis in small claims court if they qualify. This includes any Claims you assert against us, our subsidiaries, users or any companies offering products or services through us (which are beneficiaries of this arbitration agreement). This also includes any Claims that arose before you accepted these Terms, regardless of whether prior versions of the Terms required arbitration.
Arbitrations will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA Arbitration Consumer Rules (together, the “AAA Rules”). Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules, except as provided in this section. You may choose to have an arbitration conducted by telephone, based on written submissions, or in person in the state where you live or at another mutually agreed upon location.
By agreeing to arbitration under the AAA Rules, the parties agree, among other things, that the arbitrator, and not any federal, state, or local court or agency, shall have the exclusive power to rule on any objections with respect to the existence, scope, or validity of the arbitration agreement or to the arbitrability of any claim or counterclaim
Prior to beginning an arbitration proceeding, you must send a letter describing your Claims to “StowHere! legal at email@example.com. If we request arbitration against you, we will give you notice at the email address or street address you have provided. The AAA’s rules and filing instructions are available at www.adr.org or by calling 1-800-778-7879.
If for any reason a Claim proceeds in court rather than in arbitration
The Federal Arbitration Act and federal arbitration law apply to these Terms. An arbitration decision may be confirmed by any court with competent jurisdiction.
We may assign these Terms in our sole discretion. Users must obtain our prior written consent to assign these Terms, which may be granted or withheld by us in our sole discretion.
. The StowHere! Platform may contain access to third-party websites, applications, services or resources (“
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